Customer Testimonials

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DealerRater Feb 1, 2024

Great Experience with the Sales Team and the Maintenance team. The Mechanics are top notch and the service writers on up are amazing. Thanks for the Great Experience.

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DealerRater Sep 23, 2022

Wonderful salesman and staff. Kept up date. Tristen Blankenship made process easy and painless. Great dealer.

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DealerRater Jul 6, 2022

Our sales consultant Tristan Blankenship made the entire process so easy. We love our new carnival

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DealerRater Nov 22, 2021

The sales staff was very patient and willing to work with me when trading in my EV for a stinky gas car. The salesman, Matt Henrichs, is very proficient and personable. Brought it in to have something checked, which they were honest in telling me that the repair was not necessary or required. I was insistent, so they repaired what I saw as broken. The repair was done perfectly, and the issue completely resolved. Their service department is the most competent auto shop I have ever dealt with, and I will for sure be returning after college for another car. ...

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DealerRater Dec 18, 2018

We went back to Kia of St Cloud to look for a Kia Sorento. We had a great salesman Santiago listened to what we were interested in. He went above and beyond to find the perfect fit for our family. He stayed late to make sure we got taken care of. He was very caring and made sure this is the one vehicle for us. When you want a different vehicle ask for Santiago he will be happy to help you. So glad we got to buy another vehicle from him. Thank you Santiago

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DealerRater Jul 27, 2018

Help, was great. Service tech Jayson and JT are both great to deal with. Quick friendly service. They offer rides if you need one. Recommend.

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DealerRater Jul 2, 2018

great service, always kept informed and even better great oil change price I will keep bringing my veh there for all my services, sales staff is great too, I have bought 3 veh from them

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DealerRater May 16, 2018

I am so pleased with Kia of St. Cloud. My father and I leased a vehicle in 2014 and we transferred into my name the other day with the help of Caroline. She is the most helpful woman I have ever met and explains everything in detail. Thank you so much for all of your help!

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DealerRater Apr 29, 2018

Went in wanting one vehicle but found out it wasn't a good fit but the salesman Derek Foster made sure I found something that worked for me. Not only that but found me something better and under my budget so I not only got a better vehicle but saved money as well. Excellent customer service, honest about condition of vehicles ( which is rare in the carsales world) culdnt have been happier with my entire experience from start to finish. Thank you Derek and Kia of st.cloud

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DealerRater Apr 20, 2018

So, im a tremendously difficult customer to please. I know what i want, I know the market, i know my budget, and will not move, i research cars extensively, sometimes years before buying. Ive been in sales, and customer service my entire life, so i have a tremendously high standard for who i choose to work with, and not affraid to put someone on blast, where its do. Let me tell you though, Santiago, he is a rockstar! Ive been hunting hard and driving far for the right vehicle. And kia of st cloud, and more specifically Santiago rises to ...

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DealerRater Apr 2, 2018

We contacted Kia St Cloud by email, and Carolyn replied. We weren't able to meet her or work with her when we came and bought the car, and even knowing this she gave excellent and very helpful service. Including, sending info on specific cars, info on the various packages, prices and more. She was very professional and easy to deal with. Her service and follow up were outstanding in dealing with a problem we had with our check. The young man who actually did the sale was also very helpful and informative and pleasant to work with. We highly ...

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DealerRater Mar 25, 2018

My sales agent Carolyn Hagen was incredible! I had a lot of trepidation about buying a new care. I am a female in my 60's and last bought a car in 2006. I found the technological advances intimidating, especially the computeration that had taken place since. Carolyn spent hours with me showing and setting up for me the technology needed until I felt comfortable driving by myself. I love my new car! Carolyn was showed me great kindness and did not become frustrated that I am technologically stunted. I couldn't have bought a new car without her hand holding and ...

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DealerRater Feb 27, 2018

We bought a Kia Sedona through Carolyn Hagen about a month ago. She was very helpful, approachable, and available; and the dealership was very accommodating. We felt that we could really trust Carolyn and that her answers to our questions were honest. We are very pleased with our Sedona, and I can see us buying through her again!

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DealerRater Feb 16, 2018

I was looking for what I was calling a unicorn (an inexpensive AND reliable used vehicle for my daughter) and Carolyn found it for me. She was able to sort through the inventory and find us just the right car. Thank you for saving us from the Craigslist vortex Carolyn!

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DealerRater Feb 12, 2018

Love Kia of St Cloud I just purchased my 3rd vehicle from them this Saturday. I worked with Carolyn Hagen great sales woman! Was helpful and very honesty with me! Great people up there!

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DealerRater Feb 5, 2018

I had a great experience thanks to Carolyn hagen from kia.the service was great and easy. Carolyn went beyond and above to help me get a great car that fits in my budget,and lifestyle.i totally recommend kia of st.cloud. ask for Carolyn hagen she's awesome

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DealerRater Feb 3, 2018

I had just got out of having 3 surgeries and needed a car to get to and from work. Carolyn and Kia of st cloud found us a car that worked perfect for our family, pre approved us and delivered the car to our home in hutchinson. They did an awsome job!

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DealerRater Jan 12, 2018

I had a GREAT car buying experience at St. Cloud Kia! I didn’t think I could afford to trade in my car quite yet because I didn't want a higher payment. My saleslady Carolyn was so helpful and understanding! She was able to get me into a brand new Kia Sportage for the same payment, and i got more for my trade in vehicle than i had expected. I am a customer for life! Thank you Carolyn for making my dream come true!!!

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DealerRater Jan 8, 2018

Thank you so much to Carolyn Hagen for making our Kia experience friendly and stress free. She's very caring, makes you feel special, and did a great job for us. She really goes above and beyond for you! I definitely recommend Carolyn Hagen for your Kia experience. Carolyn absolutely rates 5 stars. If rating the whole dealership, we did have to bring our car back in twice to the service department. There was a problem with the temperature gauge and the brakes, both of which were taken care of. It was just a bit of an inconvenience as we live ...

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DealerRater Dec 22, 2017

After 15 years of driving a pickup truck, with getting 10 to 12 miles per gallon, I knew it was time for a change. I began my research, trying to find a hybrid that would fit four comfortably, including my 6'3" frame. The Kia Niro looked to fit what I was looking for, but I had to see it in person. The closet Kia dealership to me was Kia of St. Cloud. I put in an internet inquiry, and within five minutes, the internet saleslady Carolyn Hagen (320-443-6673) called me! It was not an appointment setting service, but it was THE person ...

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DealerRater Dec 15, 2017

Carolyn made my first experience buying a new car very pleasant! She was very friendly and accommodating! She was personable and not salesy, which made it very comfortable! I will gladly continue to work with her!

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DealerRater Dec 12, 2017

The salesperson I worked was Carolyn Hagen, and I cannot say enough. She was friendly, professional, and helped prepare everything prior to my arrival to keep the process moving quickly and easily. She has even followed up a few times to make sure that I am satisfied with my purchase. I greatly appreciate the work she has done, her professionalism, and making the whole process easy. The financing department was also very knowledgeable, professional, and made the purchasing process easy and simple. Linda walked me through the process, providing information that was vital to purchasing. Overall, I would highly recommend ...

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DealerRater Nov 28, 2017

I just purchased a kia sorento from Kia of St Cloud. It was one of the best experiences. I talked to Caroline Hagen on the phone before going there and she was so knowledgeable I was really impressed with her. When I walked in I thought I was meeting a friend. She was prepared for me and answered so many of my questions and even some I didnt even know I should ask. I am very content with my purchase and would strongly recommend her and Kia of St Cloud to anyone who needs and wants a dependable vehicle but ...

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DealerRater Nov 7, 2017

I went into Kia just to look around because I was new in town and being that I had some credit issues , I wasn’t sure it was going to work out but to my surprise I was met by a sales man Omar Dizayee , he helped me out all the way during the whole process, He made sure I got the car I wanted , Omar got me a great deal on the 2015 KIA FORTE with very low miles , he was so friendly and professional throughout the purchase, I was very comfortable with his professionalism. I’m loving my KIA ...

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DealerRater Nov 2, 2017

The salesperson I worked with was Carolyn Hagen. She was friendly, and was great at keeping me up to date throughout the total process. If I had questions she got the answers quickly and and passed along the information in person, by phone or by text. She spent time with me going over the features of the new car. The dealership went out of its way to search the midwest for the vehicle with the features I wanted and in two days bringing it to St. Cloud.

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DealerRater Oct 27, 2017

We worked with Carolyn Hagen she with us from start to finish and we were very comfortable with her professionalism! She was honest and open With us throughpit our purchase. Kia recognizes military service which meant a lot to us! We love our new 2018 Kia Sportage 🙂

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DealerRater Oct 19, 2017

A little over a week ago I was in an accident the damage to my car was so bad it totaled my car. I was so stressed out being that this was my first accident I wasn’t even sure where to start with all the insurance claims and looking for a new car. I started looking online for a new car. Within hours I got a call from Carolyn Hagen. Emailing back and forth she sent me links to some cars for me to look at being that I was still waiting on the insurance company to move forward ...

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DealerRater Sep 7, 2017

My husband and I have always been Toyota owners, but we wanted a third row seat that wasn't financially strapping. I've never considered a lease before, but Ralph Bullick was really helpful in explaining that with all of the leasing incentives Kia is doing right now it was the best choice for us given I'm a full-time student. I literally came back to that dealership 3 times in one day and Ralph was helpful and patient with me every time. Once we did decide to go with the lease Jeff Welk spent about 1.5 hours teaching me how to ...

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DealerRater Jul 31, 2017

I went into the Kia lot just to look, ended up leasing a new Kia Soul. Timothy was amazing to work with, no pressure tactics. Everything went smoothly and I felt that everyone involved went out of their way to make me comfortable.

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DealerRater Jun 2, 2017

We just bought a brand new Kia Sedona, trading in our Kia Sorento. Fernando gave us excellent service, made sure everything was exactly the way we asked, and went above and beyond our expectations regarding service. Kia of St. Cloud has been a wonderful business to work with each of the four times we have made a purchase from them. I would highly recommend working with Fernando if he is available when you head in.

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DealerRater Mar 12, 2017

I recently went in to do regular maintenance on my Kia Optima leased vehicle. I approached the sales staff while my car was getting an oil change with some questions in regards to upgrading my vehicle and getting into a new lease or purchase. I cannot express the satisfaction I have in regards to my ENTIRE experience, from service staff, front receptionist, sales staff (Jeffery W.) Financial staff (Sean H. and Jeff?)... SUCH AN ENJOYABLE EXPERIENCE!!! I am now in a new lease with my dream vehicle at an affordable price - which I have to note that they worked (...

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DealerRater Sep 21, 2016

stopped to set up a service appt instead they got me in rt away.(as always) i bought a new car 3 years ago and nothing but a # 10since the day we walked in the door to buy and yet with the amazing service! !!!!!!!!

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DealerRater Aug 28, 2016

Dale was fantastic no high preasure sales! Easy to work with and they give you a fair trade in value. First time buying new and bought with confidence!

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DealerRater Aug 12, 2016

DERIK AND SCOTTIE INTRODUCED ME TO THE 2016 OPTIMA SXL, HAD TO HAVE IT. TO THE POINT THAT I TRADED IN MY 2017 TRUCK THAT I HAD AND SCOTTIE AND DERIK SOLD ME THE FINEST CAR I EVER OWNED. THANK YOU GUYS GREAT JOB.

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DealerRater Aug 12, 2016

Derik was great to work with. Helped us find a car for my daughter and now helping me find a car for myself. He is ver friendly, helpful and knowledgeable. We will definitely recommend your place to others.

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DealerRater Jul 10, 2016

Dale Knickerbrocker is very friendly and helpful. He is informative and patient. The car price is okay. They have a nice selection of "SPORTAGE" cars.

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DealerRater May 6, 2016

Very positive and friendly staff- great cars! Professional & ethical staff - kudos to Jeff Welk - the best sales consultant we've worked with! We will recommend this dealer to our friends!

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DealerRater May 3, 2016

Would never buy from anywhere or anyone else. Derik Boxell had us at "hello". This is our second KIA and we love it. The time and energy spent in ensuring we had everything we wanted was exceptional; even if it meant driving to their Wisconsin store to get the only color my wife would accept! If you are in the market for a new or used car, go see Derik at KIA of St. Cloud and you won't be disappointed.

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DealerRater Apr 29, 2016

They did everything for us and I mean everything! They helped us out and even delivered the car to me while grabbing the trade in as I was working. They helped out every step of the way

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DealerRater Apr 28, 2016

Derik Boxell treats me like family. that is why he has sold me 3 Kia vehicles. I am so glad he came back to Kia. we email, just to keep up with things. with all do respect, the other dealers need to take lessons from him on how to treat people. everyone who walks through that door deserves to be greeted-potential client or not-. other than Derik, the service dept. are the best. very efficient, kind and respectful.

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DealerRater Apr 28, 2016

I love my KIA!!! I had previously leased a 2013 and when the lease was up I decided to purchase a new 2016! Derik Boxell helped me secure great financing and pick a wonderful new car! Derik was so patient and helpful as I made my decision. KIA of St. Cloud is a great no pressure environment. I would highly recommend Derik Boxell and KIA of St. Cloud to everyone!

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DealerRater Apr 28, 2016

Derik was awesome to work with from the first initial contact to the end of the sale. He was followed up with me and how my Sorento is running multiple times since my purchase! He made buying my vehicle very easy! I would highly recommend going to Kia!

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DealerRater Apr 19, 2016

Jeff Welk recently sold us a 2014 KIA Sorento. Oddly, we didn't even know we wanted a KIA we just wanted to check all of our options. We were introduced to Jeff and immediately he didn't seem like he was just trying to sell us a car rather help us find the best vehicle for our family. He has gone above and beyond to exceed our expectations. I definitely recommend if your looking for a vehicle you stop in allow him to help your family find a vehicle best that fits your family needs. He is definitely a salesman ...

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DealerRater Dec 17, 2015

I recently went to Kia to "look" at a couple cars. Just looking around... I was immediately approached by Omar Dizayee and asked if I needed any help looking and what exactly I was looking for. At that point I didn't even know. He left me alone to look so I wasn't pressure at all like most dealerships... I found Omar abd he ended up telling me about different specials they have going now. I found i was attracted to the Kia soul. Omar got me into the car I loved , 2011 Kia Soul! For zero down ...

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DealerRater Dec 11, 2015

We visited this dealership on a Saturday and worked with Derik Boxell; he had been recommended to us. He was knowledgeable and thorough as he showed us two models of the Kia Sorento. We bought our car the same day. We returned a week later to pick up our car, and this is where Derik really made an impression. He spent an hour going through the many features of the car, and he made sure we were informed about how things worked. This was a good buying experience, and it was nice to work with a gentleman who knows his ...

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DealerRater Dec 9, 2015

I bought a new Kia about two weeks ago and worked with Derik Boxell. It was a great experience! Would definitely recommend Kia and Derik to anyone!

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DealerRater Jun 11, 2015

I have gone through many places to get a car and only through Kia have I gotten a car. There has been nothing but great help along the way from business salesman "Omar". He deeply cares about his customers and goes out of his way to help them in any way, shape, or form. I definitely reccomend Kia to anyone looking for getting what they want or need!

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DealerRater Aug 2, 2013

I bought my 06 Sportage in the Cities (that's where I lived at the time) and have serviced with Kia of St Cloud for about 3 years. They have an extremely friendly and knowledgable service staff, have always finished within minutes of the estimated time, and are competitively priced (except for oil changes where I think they are the lowest in town!). Some people might consider their extensive service checklist of potential problems to be intrusive or pushy, but I (who know almost nothing about mechanics), rely on them to spot problems. I have never been pressured to have any repairs ...

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DealerRater Jun 8, 2013

I have been servicing with Kia of St. Cloud for 5years and I love their customer service. Their recommendations are always honest and their prices are always competitive. Last time I was in they explained to me that my vehicle had a loose tie rod end. When I had questions they walked me into the shop and showed me the loose part. I felt very comfortable trusting the service guy. Very good service.

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DealerRater Jun 7, 2012

Great experience purchasing a New Sportage. It's a great car and the staff at Kia were fantastic to deal with! I would recommend Kia of St Cloud to anyone and definitely recommend a new Kia! Thanks for the great experience and the great new ride!

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