If you are thinking about purchasing from us here at Kia of St. Cloud, but aren’t quite sold yet, we encourage you to check out some of our testimonials from past customers. Take a look at the reviews. These give an accurate description of the type of business we are here. If you have worked with us and would like to let us know how we did, get in touch with us right away! We look forward to hearing from you!
Kia of St. Cloud is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
I was informed of what services were possibly needed for my car, but wasn't pressured to buy any of the services.
24 Dec 2016
I esp. liked that TJ, in parts, printed out a diagram of a heater fan switch that I thought of replacing myself; and he gave me a quote to have Kia replace the switch, which they did. They stood by the quote. He also took time to explain how the door lock knobs worked and ordered replacement parts... for me. He gave me his direct line to save me time in ordering parts. TJ was very helpful. I really like working with him. Show more
21 Dec 2016
Everything was smooth, but a few days after I had dropped off my trade and picked up my new car I realized I forgot my parking pass for work in the rear window. I contacted Kia and asked them to check the vehicle for the pass because I needed it. Turns out after the car went into service, anything t...hat was left in the vehicle had been thrown away. I was told the only thing they keep is garage door openers. I suggested they change their policy or at least contact the previous owner to see if they need anything found in the vehicle after trade. That's my only complaint.Show more
15 Dec 2016
The that worked there where nice and friendly, informative and did well to make me feel at home. WiFi is pretty nice also.
06 Dec 2016
The time they estimated was correct, environment was comfortable, service people were friendly. I appreciated getting out of there in a timely fashion!
04 Dec 2016
They are fast and friendly. Kia workers seem to really like their jobs. These surveys every time I go are a little much though. I don't mind surveys, but not every single time.
24 Nov 2016
Derik was very good at listening to my concerns and finding the car for me. He was great with communication on the status of the car while in repair and had a plan set up in case the car was not ready in time.
18 Nov 2016
I got a loaner so that we could get our shopping done while they worked on our Sorento. would have liked all my service done so I didn't have to come back.
15 Nov 2016
Working with the employees was very pleasant and helpful. They were ready to solve any problems we had and kept us informed of the progress.
06 Nov 2016
Very friendly service! Felt a little nervous to purchase the first vehicle to see, but no regrets! Love my Soul! Lol